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Online CommercialPrinting.com

Quotes and ordering

How long does it take to get a quote?

It depends on how complex the job is. The shop completes the large majority of estimates within 24 hours.

How long is an estimate valid?

Estimates are valid for 30 days. After that the shop will need to re-do the estimate, because paper and material costs change.

Do I have to use the quote form, or can I just email you?

You can email or call, but the quote form is faster: it asks for everything the estimator needs, so nothing gets missed and there is less back and forth.

What happens after I get my estimate?

Reply to approve it, or order through the shop's storefront: add the estimate to your cart, upload your files and check out. Nothing goes to press until you approve a proof.

Can I order standard items without a quote?

Yes. Standard products such as business cards, letterhead, envelopes and NCR forms can be ordered directly on the storefront. Custom sizes, numbering and larger runs are quoted.

Offset or digital

What is offset printing?

Offset printing transfers the inked image from a plate to a rubber blanket and then to the paper. Combined with lithography, which relies on oil and water repelling each other, the plate's image area takes ink from the rollers while the non-printing area takes a film of water and stays ink-free.

What are the advantages of offset printing?

Consistently sharp, clean images and type; it works on a wide range of surfaces including paper, cloth, metal, plastic and rough stocks; the price per piece drops as quantity rises; and it can reproduce Pantone (PMS) colors accurately, where digital presses simulate them from four process colors.

What is digital printing?

Digital printing prints the data and images directly from the computer onto paper, with no plates.

What are the advantages of digital printing?

Lower cost on short runs once setup is counted, faster turnaround, variable data (names, numbers or versions that change piece to piece), more accurate proofing, and less waste: it uses dry ink or toner with no VOC emissions from the ink and much shorter setup.

How big is the quality difference?

It ranges from almost nothing to significant. Most photos and text reproduce well on the shop's high-end digital press. Jobs with large areas of solid color look much better on offset, so the shop cannot promise offset quality on every short-run digital job.

Which method should I choose?

Choose offset when quality is the top concern, for higher volumes (more than about 250 business cards or 1,000 brochures), for paper thicker than 14 pt, or for a finished size larger than 12 x 18 inches. Choose digital when you need it in under about five business days, for lower volumes, or when you need variable data. Not sure? Ask, and the shop will recommend one.

What paper should I choose?

Offset presses print well on almost any paper. For digital work the shop recommends ChorusArt and Astrolite 100PC.

Which is better for the environment?

Digital printing uses dry ink or toner with no VOC emissions from the ink and wastes much less paper during setup, so it is usually the greener choice for short runs.

Can I print with Pantone (PMS) or other special inks?

Yes. To reduce press wash-ups and VOCs, the shop prefers process inks where they will do the job, so ask if your color must be an exact Pantone match.

Proofs and files

Will I see a proof before printing?

Yes, if you order one. The shop provides a soft proof by email, or a hard proof for color-critical jobs, shipped overnight. For color-critical work, ask for the hard proof.

What file format do you need?

A 1-up, press-ready PDF with crop marks and bleed. The file setup guide walks through it step by step.

What are crop marks?

Short lines printed outside the page that show where the sheet is cut to the finished size.

Do I have to draw crop marks by hand?

No. Any design program adds them when you export a PDF, as long as the document size equals the trim size. A 3.5 x 2 inch business card should be a 3.5 x 2 inch document.

Do I need to impose my artwork?

No. The shop's workflow imposes files automatically. A file you impose yourself usually has to be taken apart and redone.

What is bleed?

If anything in your design touches the edge of the page, extend it past the edge so the cut lands in color. That overhang is the bleed; 0.125 inch on each side is standard.

Should I convert my files to CMYK?

No. RGB to CMYK conversion is done automatically in the shop's workflow.

What resolution should images be?

300 dpi at the size they will print.

Privacy and payment

Do you keep credit card information on file?

No. For your security, the shop's storefront does not keep credit card information on file. Never send card numbers through the quote form.

Will you share my information?

Your details are used to answer your request and serve your order. They are not sold or shared for advertising. The privacy notice lists exactly who handles them.

Who am I dealing with?

OnlineCommercialPrinting.com is the online ordering desk of Commercial Printing Services (Tatman, Inc.), 815 N Central Ave, Connersville, Indiana, a print house that has been printing for more than 50 years.

Call the shopFree quote